At Acorna Solution we believe in versatility and flexibility, and we understand the aggressive nature of the business world in general, and the IT needs in specific. Therefore we have adopted an approach of providing a range of service to cover all the needs of our clients in this high-paced market. This range include IT Solutions, products and support. In the field of IT solutions, our experiences team can assist firms and establishments from different lines of business in defining their requirements and creating custom solutions and applications to their exact needs.
We provide accurate, thorough analysis of the requirements and pay great attention to the inception and design phases as we believe that they are essential for the success of any solution. Out technical team are highly skilled and qualified and follow state-of-the-art processes and practices during the development phases. And our quality assurance and testing team runs precise, accurate tests to assure that the final solution is bug-free and adheres to the clients needs.
Acorna Solutions also has a line of ready-made products for different sections such as telecommunications and Customer Relations Management (CRM). The products Acorna provides were designed based on actual market needs, and were built using top-of-the line technologies and standards.
With awareness towards clients needs, Acorna Solutions pays great attention to technical support and its importance for the continuity and growth of the modern firms which have became heavily dependant on computers and software. Acorna Solutions provides IT Helpdesk Support programs for firms who don't wish to bear the burden of having their own IT support staff or departments. Acorna Solutions can become the IT department of such firm by outsourcing skillful, experienced and professional staff to attend to the clients infrastructure, hardware and software issues.
Acorna's Helpdesk Support covers both preventive and reparative maintenance for hardware and software, data and files backups, troubleshooting and problem solving and many other services.